Import tickets from email
Forward a booking confirmation from the email address on your TicketPlan account to your personal TicketPlan address. The service processes PDF attachments and tries to extract useful details from the confirmation.
Find your personal import address
In the app, open Account > Account settings. Your personal TicketPlan email address appears there once the address has been created for your account.
Forward a ticket email
- Open the booking or ticket confirmation in your email app.
- Forward it from the email address linked to your TicketPlan account.
- Use your personal TicketPlan address as the recipient and keep the original content and attachments.
- Check the receipt notification and review the result later under Home or Tickets.
What is processed?
- PDF attachments are processed as ticket files.
- Structured event data in the email takes priority when available.
- Email text may be used to recognise missing event details.
- A download link may be retained, but support varies by provider and access protection.